In today’s increasingly dispersed workforce, using PA systems and sirens to alert teams to company crises is no longer sufficient. When you have employees in Philadelphia, Los Angeles, and London, you need a crisis communication platform that sends messages in a split second across the world. An email-based system will not be helpful in an emergency because too many people may miss the notification. Instead, your business needs an emergency notification system that connects key personnel instantly by phone and through text message.
An Overview of Emergency Notification Systems & How They Work
During a critical event, you need to be confident you’ll be able to reach the right teams at the right time. An emergency mass notification system (MNS) can give you this confidence.
Prior to an emergency event, your company will create lists (or groups) of employees throughout your organization. In the event there’s a security breach, cybersecurity threat, production delay, or another emergency, you can select the affected groups and connect them through an outbound conference call. If employees do not answer the call, they will be sent text messages asking them to join. Once everyone is connected through the reverse conference call, your company can begin strategizing on responding to the event and avoiding a negative impact on productivity and revenue.
The Benefits of Emergency Mass Communication Systems
The most crucial component of an emergency communication system is its ability to alert employees quickly at any time of day or night. If your crisis management platform can do this, your employees and company as a whole will be safer. Here are some other reasons your business should have an emergency alerting system:
It Connects Response Teams Instantly
In the event of an emergency, quick response times are vital. A mass notification system connects incident response teams right away. When team members receive an incoming call on their phone from the emergency MNS line, they know they need to jump into action.
It Enables Immediate Responses
How many times have you sent an email to your team members, asking for their immediate response, only to receive their reactions late? In our increasingly digital world, emails get lost in all the clutter. Your emergency response process needs a system that alerts teams in a way they cannot ignore.
A mass notification system connects team members by phone with one press of a button. Within seconds, everyone in the group will receive a phone call that connects them to a conference line where they can discuss plans of action.
It’s Easy to Use
With an emergency notification system, all the work is done beforehand. Prior to any critical event, you will create groups within the system. These groups will contain key personnel, such as your company’s security staff or IT department. When an emergency occurs, such as a cyberattack, all you have to do is initiate a call with the affected group, and the system will dial all the numbers of your staff simultaneously. Within seconds, your team will be connected and ready to gameplan, thanks to a reliable crisis notification system.
It Safeguards the Business
Emergencies occur in a second. Because anything can happen with the snap of your fingers, your organization needs a response system that can be utilized just as quickly. A mass notification system ensures your business will be able to address critical issues as soon as they occur. This ability to respond quickly will protect your business’s operations and bottom line.
It Protects People
One of the greatest benefits of an emergency mass notification system is that it keeps your people safe. It alerts key personnel to the issue so that they can react immediately. The system can also send alerts to other employees, so they know to be aware of the danger and which steps they need to take.
Crisis Management Software for All Emergencies
Protect your company operations and employees with an emergency notification system for businesses. No matter the emergency, this system will ensure your response teams can react right away. For more information about our mass notification system and what a reverse conference call is, contact ZipBridge today.